filters
state:
Show
city:
Show
product:
Show
I ended up with Arvest Mortgage and have had a terrible experience with this company. I closed on a mortgage with them in October of 2017 with 10% down and set them a huge check with a note to pay the mortgage down to 60% (and made a phone call) to remove PMI in...
Read more
Anonymous
Anonymous

All you have done is call ? That's a large, elliptical zero for you. Your complaint must be placed in writing and served via Certified Mail return receipt requested ; no more ...

1.0
#1359422
Reply to reviews
I opened an account with Arvest in my attempt to pay off some debts. Little did I know they told me something else over the phone but didn't give me the rate we agreed on. I ended up opening another account with a different back so to pay them off. When that happened,...
Read more
1.0
I didn't like
  • Customer service
#1351198
Reply to reviews
Earlier this year Arvest bank let a check go thru our account from someone else's account in the amount of $900+. We had to fight to get it back but after a couple of weeks, we got it back. Just yesterday, we saw a check clear our account in the amount of $14,255 that...
Read more
1.0
#1348579
Reply to reviews
I had a 2nd mortgage loan with Arvest. Then we had a dispute over a safety deposit box. I gave them back the keys to it but they kept saying they didn't get the keys, *hey stupid look on the manager's desk*. Each year they charged me for the safety deposit box. Then...
Read more
1.7
I didn't like
  • Not impressed misleading
  • Customer service
  • Banking supervison
#1329940
Reply to reviews
I have went in three times and asked questions then gotten burned. This time I had used overdraft to help buy materials starting my business. This time I went in with a 2500 check to cover overdraft and asked if it would be placed on hold. The teller said no. You can...
Read more
CondescendingFinch
CondescendingFinch

I asked these questions because I could have went to issuing bank and cashed but it would have costs 1percent, which I would have gladly paid to avoid all this

1.0
#1309495
Reply to reviews
I presented a check drawn on a bank from Canada in US dollars. I was told by the teller it would take 3-7 business days to clear. Twenty days later I go in the bank and am told it could take 30 or more. We are now going on 30 days and they still cannot tell me what is...
Read more
#1291900
Reply to reviews
My debit cards where compromise on two accounts and within less then 48 hour I realized that. Over $800 in one account and $400 in the other leaving my account in the negative. They did their little investigation and decided not to refund my money because my debit...
Read more
#1289224
Reply to reviews
Show

Arvest Bank - Poor customer service via telephone

I called 3 x's this morning and had to wait 20 minutes before hanging up waiting and calling again later. When i finally got thru, the guy that answered was short with me and I found myself talking to air. There is no reason for him not to take care of my issue or to call me back. I'm ready to close it all out.
1.9
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1269231
Reply to reviews
Two different branches I have been in the last couple of weeks and not only was the customer service poor but once I took cash just by giving my name and wasn’t even asked for I’d and just today I told them to transfer money into someone else’s account and only gave an...
Read more
2.0
#1263888
Reply to reviews

Contact Arvest Bank

Mailing Address:
Arvest Bank
PO Box 799
Lowell, Arkansas 72745
United States
Phone:
(866) 952-9523
More
This horrible bank will not post transactions for days and then if you overdraft, they will immediately start posting all pending transactions and overdraft each one. I contacted attorney who said he will investigate. Said they used illegal tactics to steal customers...
Read more
Anonymous
Ashley

Same thing just happened to me. They charged me 8 charges and I should only be responsible for 1! I went the bank and they said they could take off 2 of them. Needless to say ...

1.0
#1255090
Reply to reviews