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My husband had a account with Arvest for years, but recently his social security was sent back because his last check he drew out cash and the same day a check went through that was not suppose to go through on that day so because of the issue, the problem looked like he was in overdraft over 30 days. They immediately closed his account and sent his social security check back.

They were rude on the phone and immediately went on Peoria in Tulsa as soon as they opened and refused to do anything about it. Social Security said, the check was still at the bank that day and maybe if we go down there we can stop it from returning. Immediately we tried to take action because when you are on fixed income this is a horrible experience. My husband called them after going to bank with no success and stated he would pay the $335.00 overdraft fee just open another account so I can get my check.

The bank refused the offer and said, that it would take 3 days after you pay overdraft to open another account and by that time your check will be returned. I just couldn't believe how much they don't care. My husband had this account for years come on people you care nothing about people that bank there. They suck and will not listen and try to help you at all.

ARVEST BANK IS A JOKE, DON'T WASTE YOUR TIME . ,

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You should send a copy of your complaint to the Better business bureau. Include a copy to The attorney general in your state + copy to the federal banking authority.

It helps to include correct dates ,relevant docs such as letters to and from bank.

Caution, do not include personal bank acct numbers etc information. Your letter should include โ€œadditional info can be provided if necessaryโ€ Wait for response

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