Product: Arvest Bank Customer Care Clear all filters (0 of 12 reviews match)
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Today I was fraud On my account ... keep in mind during this time I currently running a fundraiser for service dog and and forced moved in my life. I went into and spoke to a manager name jchristie@arvest.com... to get help for the fraud, by the time I left I had 2...
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1.0
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Arvest Bank Customer Care
#1382125
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I presented a check drawn on a bank from Canada in US dollars. I was told by the teller it would take 3-7 business days to clear. Twenty days later I go in the bank and am told it could take 30 or more. We are now going on 30 days and they still cannot tell me what is...
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Arvest Bank Customer Care
#1291900
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Arvest Bank - Poor customer service via telephone

I called 3 x's this morning and had to wait 20 minutes before hanging up waiting and calling again later. When i finally got thru, the guy that answered was short with me and I found myself talking to air. There is no reason for him not to take care of my issue or to call me back. I'm ready to close it all out.
1.9
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Arvest Bank Customer Care
#1269231
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Arvest Bank - No deposit slips

I discovered while in drive threw they no longer have Deposit slips. So they just want you to put substantial CASH in the cylinder push send and HOPE they know what account to deposit it to If they can’t afford deposit slips I can not afford to do banking with them
1.0
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Arvest Bank Customer Care
#1235731
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I wish I had known Arvest is not reputable. They have some nice people, Jisel very nice and the president even called me to say there is nothing he could do. I spoke to other people that were double talkers and bullies. They send you literature, mislead you and you end...
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Arvest Bank Customer Care
I didn't like
  • Not impressed misleading
#1217600
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Arvest Bank was sent a direct transfer form to move IRA Builder funds to another institution. After I contacted the other institution asking where is the money, they finally checked on it. They are telling me that Arvest Bank says they mailed the check on 06/14/2017...
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1.6
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Arvest Bank Customer Care
I didn't like
  • Refuses to stop payment on check and reissue check promptly
#1075836
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Apparently the branch banks in Fayetteville AR no longer have an on-site phone number. The Arvest central number is all that answers and that's just to put us on hold while they sell a product or service every 2 minutes. This automatic way to delay helping a customer...
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2.0
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Arvest Bank Customer Care
#958809
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I used to have Arvest for about 10 years tell i got.fed.up with.ere.poor service and there bad bisness as a back. Now am with Red Crown I love it been there for about 5 years Best Bank in the world and i tell eveybody to go to my Bank were.thy care bo thanks to Arvest...
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Anonymous
Fed UP

I was with Arvest for 21 Years.....just closed all of my accounts including my platinum credit card....they have gone down hill FAST and simply don't care.

Anonymous
Anonymous

Arvest customer service has went WAY DOWN I have been with them over 10 years. I have had horrible customer service the past year, no one seems to care there. I am calling the...

1.0
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Arvest Bank Customer Care
#891610
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Arvest Bank Customer Care Review

Recently called to speak with a Ryan about an investment. DJ answered and said he was in a meeting. I told DJ I would be tjere at 5 so I could speak with him. Completely rude and disrespectful not to even have the courtesy not to acknowledge the lobby would close at 5. Every bank has different hours how is one to know what time this lobby close. I will be looking into miving this account!!!!
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Arvest Bank Customer Care
#884703
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Arvest Bank Customer Care Review

Customer service lines are ridiculous called several numbers no answer just waiting over 15 minutes really inconvenient!!!
1.0
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Arvest Bank Customer Care
#866908
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