Anonymous
map-marker Mcminnville, Oregon

Question about why "pending" is shown on every transaction

I have been in hospital since first day of February and have have had no idea what what was going on. What can I do to get out of this mess? Please help me!
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Johnny D Yyw

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Verified Reviewer

To check my status on my credit card

I fell behind on my credit card which had a 5000charge on it that I owed and a debt consolidation helped me pay off the card my question is now that it is at zero again can or will Arvest let me now begin using this card again to charge items on this card please let me know thanks.
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Anonymous
map-marker Little Rock, Arkansas

Stop automatic withdraw

My mother passed and all i was doing was checking to be sure an auto draft was cancelled. I sure do not have a problem with Arvest.
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Gwiza M

I want to get my online Account Security code

My name is Gwiza Maurice,i have Arvest Elite Bank online account,but i need my Security code account to make transfer from my Account to others bank networking,i need your help to solve my problem so i can be able to withdraw money from my account. I am waiting your good support to resolve my account issue.Thank you.
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Preferred solution: i need my account Security code so i can be able to make transfer money from my account .

Iben O

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Verified Reviewer

Great Place to Bank!

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Arvest has always been a great bank with fantastic service. In the 20+ years I've been with them, 2 times I was late making a deposit and the my online account showed several items NSF. Each time the next day reflected that they had rearranged the items so that the maximum number of smaller items were paid first. They saved me a lot of NSF fees!
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Pros:
  • Great business customer friendly

Preferred solution: Nothing but more great service

Anonymous
map-marker Sherwood, Arkansas

Was left sitting in the lobby and was overlooked by four Caucasian ladies

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Went into the bank at 84 15, 107 in Sherwood, Arkansas Arvest Bank to clear some transactions on my card check then it was overlooked. I cant go recall in a day nice but it was for Caucasian ladies they refused to work on me.

The branch manager didnt do anything, and when I went to the dance to get some help, a young lady did help me but I just want to say it was very sad for me about African-American woman and I have accounts there and for them to just overlook me like I didnt matter thats why I became a pissed customer And the branch manager did not even try to fix it. I sit definitely 45 minutes and no one said a word to me and this is not the end of this.

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User's recommendation: Don’t visit that branch!!!!!

Resolved
Natalie H Rjv

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Verified Reviewer

Resolved: There is a pending charge on my account that needs canceled before it completes

Updated by user May 03, 2023

Company resolved the issue.

Original review Apr 03, 2023
Thanks you for taking care of this in a timely manner and without any issues. Fast affordable, it's all that and more. Arvest Bank so far I have been banking at Armstrong Bank for the last 20 years and just changed due to so many issues. So far so good, thank again for taking care of this. Looking forward to doing business together for may years to come. Natalie Hixson KCP Property Management 101 North 10th Street Suite B Fort Smith AR 72901 479-242-**** 479-
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Pros:
  • Great business customer friendly

Preferred solution: Just want the charges reversed and reversed is what happened.

User's recommendation: Customer Service is fast friendly and efficient every time.

Anonymous
map-marker Bentonville, Arkansas

Lost card but I tured it off is that good enough for now

The 24 hour service is threw a 3rd party in the Philippines and thats not 24 hour assistance its wrong and very cheap of u guys
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Anonymous
map-marker Bentonville, Arkansas

Lost card but I tured it off is that good enough for now

Give my info to phillipens.quit saying u have 24 hour help u dont.and u cant say what u want either to many letters or not enough a joke
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User's recommendation: Go somewhere ealse that has real 24 hour help

Raistlin Adv

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Verified Reviewer
| map-marker North Little Rock, Arkansas

Unauthorized charging

Says its open 25 hours but got office closed at 8. Doesnt matter of its Sunday when you need help with a unauthorized charge
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Anonymous
map-marker Bloomfield, Iowa

Ripped me off

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I cashed a check for 3800 dollars drawn on an account in Eureka Springs Ar, and they had to count it multiple times, acting very nervous. AFTER I left the company that wrote the check called me to say they overpaid me $100 and that I needed to return the money.
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Dennis c Iqq

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Verified Reviewer

Won't return unauthorized charges and keep out of acct

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Arvest Bank - Won't return unauthorized charges and keep out of acct
Arvest Bank - Won't return unauthorized charges and keep out of acct - Image 2
Arvest Bank - Won't return unauthorized charges and keep out of acct - Image 3
Arvest Bank - Won't return unauthorized charges and keep out of acct - Image 4
Arvest Bank - Won't return unauthorized charges and keep out of acct - Image 5

I complained for a year and a half about unauthorized charges. I am a vet with ptsd and these sorry mfrs knew it.

They manipulated and abused me. But now I have taken a new anxiety treatment and can think again..so all these companies, usaa, liberty mutual and arvest, are at least gonna be reported and reviewd. My plan is small claims court in the hardest to find town in arkansas for all these companies if I do not get result. Usaa just had a new class action suit filed for what they did to me and arvest backed them.

Owned by walton family and known for overdraft fees google it. Predatory. When I finally did get their attention they gave me credit for 300 of the oldest charges and said the rest was on me. Their numbers didn't even total the amount in question.

So right now they owe me 3 grand and have returned 10%. My small post office caught the packet with all my info sent to a blank address. Then sent me an address request.

Liberty showed 4 drafts and 3 returns. Arvest can't see it

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Loss:
$3500

Preferred solution: Full refund

User's recommendation: Stay away

Anonymous

Unhelpful

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Called the check verification telephone # provided on website to verify funds on a suspicious check for our credit union. The person that provided call back from ACH department name: Sherica) directed me to customer service line as she transferred me there to verify the check.

Once transferred, call center rep named Bridget stated they do not verify checks of funds on checks. Instead of providing me a transfer, I could have been advised the first time no check verifications are provided.

Also, Bridget's customers service was terrible. The fact that you are not willing to work with other financial institutions to help prevent fraud activity is mind-blowing!

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Cons:
  • Sucky service

User's recommendation: Do not call they are not helpful at all

Anonymous

Lack of help

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poor servicexxxxxyyyyy zzzzz xxxxxyyyyy vvvvvkkkkk xxxxxnmnm xxxxx xxxxx xxxxx xxxxx xxxxx zzzzz zzzzz zzzzz zzzzz
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User's recommendation: bank somewhere else

Treena Qll
map-marker Arlington, Texas

My card wont work

My card is locked I put the wrong pin in ,its a new card and I need it unblocked I tried to draw money out at casino, now I'm stuck in town
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Sarah B Jab

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Verified Reviewer

Frozen account

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Arvest frozen my account, let me know that they were not going to continue doing business with me over my paychecks. My employer also banks with them. There was a problem with the business account that was causing my checks to be returned. I had been banking with them for over 5 years, the business less than 3 months. The business account has been untouched, my account not the story. I have been punished for someone elses mistake. 0/10 would not recommend
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Preferred solution: Let the company propose a solution

User's recommendation: Don’t do it

About

Summary

Arvest Bank Group, Inc. is an American bank holding company. The bank offers personal banking, checking accounts, health savings account, money market, online banking, mobile banking, securities and insurance products, commercial banking, commercial loans and lines of credit, equipment leasing, cash management, collection services, investment services, automated clearing house financial services, gift cards, and so much more. Arvest Bank is member FDIC. Arvest Asset Management provides securities products. Insurance products are offered by Arvest Insurance. Arvest Trust company offers trust services.

Arvest Bank operates branch offices in Arkansas, Kansas, Missouri and Oklahoma. The bank states that with Arvest banking on the Internet is very easy.

Arvest Bank reviews and complaints

Arvest Bank is ranked 282 out of 1246 in Banks category

Area Served

USA

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