Arvest Bank
Arvest Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arvest Bank has 1.4 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Arvest Bank to a friend or colleague.
- Rating Distribution
Pros: Bank in my walmart the tellers are friendly and nice, Great business customer friendly, Csrs were excellent customer service provided a resolution.
Cons: Customer service, Not impressed misleading, Sucky service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arvest Bank has 1.4 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Arvest Bank to a friend or colleague.
- Rating Distribution
Pros: Bank in my walmart the tellers are friendly and nice, Great business customer friendly, Csrs were excellent customer service provided a resolution.
Cons: Customer service, Not impressed misleading, Sucky service.Recent recommendations regarding this business are as follows: "Don’t visit that branch!", "Go somewhere ealse that has real 24 hour help", "Customer Service is fast friendly and efficient every time.", "Do not call they are not helpful at all", "bank somewhere else".
Most users ask Arvest Bank for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Question about why "pending" is shown on every transaction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo check my status on my credit card
Stop automatic withdraw
I want to get my online Account Security code
Preferred solution: i need my account Security code so i can be able to make transfer money from my account .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat Place to Bank!
- Great business customer friendly
Preferred solution: Nothing but more great service
Was left sitting in the lobby and was overlooked by four Caucasian ladies
Went into the bank at 84 15, 107 in Sherwood, Arkansas Arvest Bank to clear some transactions on my card check then it was overlooked. I cant go recall in a day nice but it was for Caucasian ladies they refused to work on me.
The branch manager didnt do anything, and when I went to the dance to get some help, a young lady did help me but I just want to say it was very sad for me about African-American woman and I have accounts there and for them to just overlook me like I didnt matter thats why I became a pissed customer And the branch manager did not even try to fix it. I sit definitely 45 minutes and no one said a word to me and this is not the end of this.
User's recommendation: Don’t visit that branch!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: There is a pending charge on my account that needs canceled before it completes
Company resolved the issue.
- Great business customer friendly
Preferred solution: Just want the charges reversed and reversed is what happened.
User's recommendation: Customer Service is fast friendly and efficient every time.
Lost card but I tured it off is that good enough for now
Lost card but I tured it off is that good enough for now
User's recommendation: Go somewhere ealse that has real 24 hour help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Little Rock, ArkansasUnauthorized charging
Ripped me off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon't return unauthorized charges and keep out of acct
I complained for a year and a half about unauthorized charges. I am a vet with ptsd and these sorry mfrs knew it.
They manipulated and abused me. But now I have taken a new anxiety treatment and can think again..so all these companies, usaa, liberty mutual and arvest, are at least gonna be reported and reviewd. My plan is small claims court in the hardest to find town in arkansas for all these companies if I do not get result. Usaa just had a new class action suit filed for what they did to me and arvest backed them.
Owned by walton family and known for overdraft fees google it. Predatory. When I finally did get their attention they gave me credit for 300 of the oldest charges and said the rest was on me. Their numbers didn't even total the amount in question.
So right now they owe me 3 grand and have returned 10%. My small post office caught the packet with all my info sent to a blank address. Then sent me an address request.
Liberty showed 4 drafts and 3 returns. Arvest can't see it
Preferred solution: Full refund
User's recommendation: Stay away
Unhelpful
Called the check verification telephone # provided on website to verify funds on a suspicious check for our credit union. The person that provided call back from ACH department name: Sherica) directed me to customer service line as she transferred me there to verify the check.
Once transferred, call center rep named Bridget stated they do not verify checks of funds on checks. Instead of providing me a transfer, I could have been advised the first time no check verifications are provided.
Also, Bridget's customers service was terrible. The fact that you are not willing to work with other financial institutions to help prevent fraud activity is mind-blowing!
- Sucky service
User's recommendation: Do not call they are not helpful at all
Lack of help
User's recommendation: bank somewhere else
My card wont work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrozen account
Preferred solution: Let the company propose a solution
User's recommendation: Don’t do it
About
Arvest Bank Group, Inc. is an American bank holding company. The bank offers personal banking, checking accounts, health savings account, money market, online banking, mobile banking, securities and insurance products, commercial banking, commercial loans and lines of credit, equipment leasing, cash management, collection services, investment services, automated clearing house financial services, gift cards, and so much more. Arvest Bank is member FDIC. Arvest Asset Management provides securities products. Insurance products are offered by Arvest Insurance. Arvest Trust company offers trust services.
Arvest Bank operates branch offices in Arkansas, Kansas, Missouri and Oklahoma. The bank states that with Arvest banking on the Internet is very easy.
Arvest Bank is ranked 282 out of 1246 in Banks category
USA
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